Chapter 4: Strategic Capacity Planning
Chapter Overview
4.0 Learning Outcomes
4.1 Introduction
4.2 Organizational Impact of Capacity Decisions
4.3 Key Capacity Measures and Performance Indicators
4.4 Capacity Planning: A Holistic Approach for Products and Services
4.5 Defining and Measuring Capacity
4.6 Determinants of Effective Capacity
4.7 The Capacity Planning Process: A Systematic Approach
4.8 The Sequential Processes and the Bottleneck
4.9 The Bottleneck Phenomenon and Its Impact on Process Capacity
4.10 Break-Even Analysis: A Fundamental Tool for Capacity Evaluation
4.11 Capacity Planning and Economies of Scale
4.12 Chapter Summary & Review
4.13 Key Terms
