Chapter 7: Traditional Written Communication

Jordan Smith

Chapter Learning Objectives

  1. Plan, write, revise, and edit short documents and messages that are organized, complete, and tailored to specific audiences.
  2. Identify the parts of effective letters.
  3. Identify the parts of effective memos.
  4. Identify the parts of effective reports.

We continue our applied-writing unit with traditional document forms that are still vital to the functioning of modern businesses have. Despite origins as handwritten and typed hard-copy documents, letters, memos, reports, and proposals continue to prove their worth both in the form of printed hard copies and electronic documents shared by email. Every professional should familiarize themselves with the conventions associated with each type of document so that they can use them to achieve their particular purposes.

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Professional Communications Copyright © 2019 by Jordan Smith; Melissa Ashman; eCampusOntario; Brian Dunphy; and Andrew Stracuzzi is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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