Unit 1 Learning Outcomes

Upon successful completion of this unit, you will be able to:

  • define operations and operations management;
  • differentiate between manufacturing and service operations;
  • describe the role of an operations manager within an organization;
  • relate operations to the other functional areas of a business organization; and
  • identify and apply the elements of the transformation model to understand the relationship between the inputs, processes, and outputs of an organization.

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Operations Management Copyright © 2021 by Saylor Academy is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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