References
Bachler, C. (2004). Point-of-Care testing and monitoring. Clinical Leadership & Management Review, 18 (6), 375-5.
Berte, L. (2011). Quality management system: A model for laboratory services [GP26-A4] (4th ed.). Wayne, PA: Clinical and Laboratory Standards Institute.
Bishop, M. L., Fody, E. P., & Schoeff, L. E. (2010). Clinical chemistry: Techniques, principles, correlations (6th ed) [chapter 4]. Philadelphia, Pa: Lippincott, Williams & Wilkins.
Buckingham, L., & Flaws, M. L. (2007). Molecular diagnostics: Fundamentals, methods, & clinical applications [chapter 16]. Philadelphia, Pa: F. A. Davis Publishing.
Burtis, C. A., Bruns, D. E., Sawyer, B. G., & Tietz, N. W. (2008). Tietz fundamentals of clinical chemistry and molecular diagnostics (6th ed.) [chapter 12]. St. Louis: Elsevier/Saunders Publishing.
Canadian Standards Association. (2010). The ISO 15189:2007 essentials – A practical handbook for implementing the ISO 15189:2007 standard for medical laboratories. Mississauga, ON: Canadian Standards Association.
Capital Health. (2012). Capital Health’s strategic indicators report. NS: Department of Health and Wellness. Retrieved from http://www.cdha.nshealth.ca/about-us/measuring-success-progress/strategic-indicator-reports
Conference Board of Canada. (2000). Employability skills 2000+. https://www.conferenceboard.ca/topics/education/learning-tools.aspx
Daley, A.T. (2011). Quality Management System: Continual Improvement [GP22-A3] (3rd ed.). Wayne, PA: Clinical and Laboratory Standards Institute.
DuBrin, A. J., & Geerinck, T. (2012). Human relations for career and personal success (4th ed.) [ Chapter 7]. Toronto: Pearson Canada.
Forbes, B. A., Sahm, D. F., Weissfeld, A. S., & Bailey, W. R. (2007). Bailey & Scott’s diagnostic microbiology (12thed.)[chapter 63]. St. Louis, Mo: Elsevier Mosby.
Harmening, D. M. (2009). Clinical hematology and fundamentals of hemostasis (5th ed.). Philadelphia: F.A. Davis Publishing.
Harmening, D. M. (2012). Modern Blood Banking & Transfusion Practices (6th ed.) [chapter 23]. FA Davis Company.
Hammerling, J.A. (2012). A review of medical errors in laboratory diagnosis and where we are today. Lab Medicine, 43(2), P.41-43.
Hazard Symbols. (n.d.) In Wikimedia Commons. Retrieved from https://commons.wikimedia.org/wiki/Safety_labels
Institute of Medicine (U.S.). (2001). Crossing the quality chasm: A new health system for the 21st century. Washington, D.C: National Academy Press
Kinkus,C. (2012). Laboratory management: Quality in laboratory diagnoses [pp.49-52.]. New York: Springer Publishing
Kohn, L. T., Corrigan, J., & Donaldson, M. S. (2000). To err is human: Building a safer health system. Washington, D.C: National Academy Press.
Nobel, M. A. et al. (2010). Development and Use of Quality Indicators for Process Improvement and Monitoring of Laboratory Quality; Approved Guideline[QMS12-A]. vol 30 #24. Wayne, PA: Clinical Laboratory Standards Institute
Okes, D., & Westcott, T. (2001). The certified quality manager handbook (2nd ed.). Milwaukee, Wisconsin: American Society for Quality Press.
Quinley, E.D. (2011). Immunohematology principles and practice (3rd ed.). Baltimore, MD: Lippincott, Williams & Wilkins.
Roback, J., Grossman, B., Harris, T., & Hillyer, C. (eds). (2011). Technical manual (17th ed.). Bethesda, MD: AABB.
Rudmann, S. V. (2005). Textbook of blood banking and transfusion medicine (2nd ed.) [chapter 21]. Philadelphia: Elsevier/Saunders.
Shematek, G. & Wood W. (2006). Laboratory safety, CSMLS guidelines (7th ed.). Hamilton, ON: Canadian Society of Laboratory Technologists.
Strasinger, S. K., & Di, L. M. S. (2008). Urinalysis and body fluids (5th ed.) [pp137-139]. Philadelphia: F.A. Davis.
Stratland, B. (August 2007). Ethics: A code for the laboratory [blog post]. Retrieved from http://www.mlo-online.com/0807cover_story1.pdf
Turgeon, M. L. (2014). Immunology & serology in laboratory medicine (5th ed.). St. Louis, Mo: Elsevier/Mosby.
Wagar, E. A., Yasin, B., & Yuan, S. (2008). Point-of-care testing: Twenty years’ experience. Laboratory Medicine, 39(9), 560-563.
Westgard, J. (2009). Westgard definitions for quality control. In Westgard Quality Control: Tools, Technologies and Training for Healthcare Laboratories[website]. Retrieved from http://www.westgard.com/glossary.html