Technology, Tools and Communication
Accessing tools and technology
We wanted to share with you some of the most used platforms we have here at NSCC, along with how you can access them. If you need support, reach out to our Technology Service Desk. They can help you:
- set email up on your phone
- enable Multifactor Authentication (MFA)
- get Brightspace support
- get Office 365 support
- enrol in password management so you can reset your password
- recover data (e.g., emails or files saved on shared drives or Office 365)
- access audiovisual services
- get WiFi on campuses
- find articles and resources through Knowledge Base
- much more…
| Name of platform | Description | How to access |
|---|---|---|
| MyNSCC | MyNSCC provides students with access to important NSCC information. Manage and view your personal information, class schedules, make payments, and more. |
nscc.ca/mynscc Username: W# |
| Office 365 (Webmail) | Office 365, offered by Microsoft, includes a series of web-based services including email, file sharing, web conferencing along with all of the Office suite applications, and many more online features. | Office 365 (Webmail) Username: W#@campus.nscc.ca |
| Connect | Connect is the College’s online space for students and employees. It’s where you’ll find information about services and supports, learn what’s happening at your campus, and more. | Connect Username: W#@campus.nscc.ca |
| Brightspace | Brightspace is the College’s online learning system where you can find course materials, outlines, class calendars, grades and more. |
BrightspaceUsername: W#@campus.nscc.ca |
| ReadSpeaker | ReadSpeaker is literacy support software offering text to speech, dictation, highlighting and more. | Built into Brightspace courses |
| Student Awards Portal | The Student Awards Portal provides students the opportunity to search and apply for various forms of financial support including scholarships, bursaries, awards, urgent aid, and more. |
Student Awards Portal Username: W#@campus.nscc.ca |
| iCent App | NSCC’s iCent app helps you connect with international student ambassadors and plan your move to Canada. The general content is for international students. | How to access: Google Play Apple Store Login Steps |
About Multifactor authentication (mfa)
NSCC is implementing mandatory Multi-Factor Authentication (MFA) for all student accounts for the 2024/2025 academic year. MFA is used to make sure you are who you say you are by requiring two or more pieces of evidence that prove your identity. This evidence is known as a factor, and having a second factor greatly increases the security of your account. With multiple factors just knowing, or even guessing, your password is not enough to access your account.
Effective now, all new and returning NSCC students can enable MFA (if you haven’t done so already). We are asking all eCampus students to enable MFA by Sept 30. All other students must do so by Oct 18 or you will experience login issues.
Here are some helpful materials to get started in enabling MFA:
- Information about Mandatory Multi Factor Authentication
- How to Setup the Microsoft Authenticator App for MFA
- How to Add or Change a Phone Number for MFA
- Using FortiToken as a Factor for MFA
Need some assistance? Our Service Desk is available to support you. Reach out.
connect – your college intranet
If you haven’t heard about Connect yet, you soon will! Connect is NSCC’s intranet for staff and students and it is THE most important source of information we’ve got. It is the place to find:
- information on services such as advising, financial aid and awards, learning supports, wellness and counselling, and other great student supports designed to help you make the most of your learning experience
- links to online tools like Brightspace, MyNSCC, password management and cybersecurity training to name a few
- your campus page with details on events, activities, hours of operation and more
We know that there is a lot to know! Your best tool to help you manage and make sense of what it means to be a student at NSCC can be found on Connect.
GATHERING STUDENT FEEDBACK THROUGH surveys
A few times throughout the year, Institutional Research emails invitations to all students to participate in college-wide surveys. It’s our way of checking in with students to see how things are going, where you might need some additional supports and how satisfied you are with your experience at NSCC.
- Fall Student Success Survey (end of September) to see how everything is going after the first month of classes.
- Course Feedback (end of each term) so you can evaluate your courses.
- Program and Student Services Satisfaction (early February) to gather feedback on your student experience to enhance our services and facilities.
We want to hear from you. Share your thoughts about your student experience with us for a chance to win prizes.
