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Glossary

value chain visibility

Making a company's operations visible to all stakeholders.

[KPIs] - Key Performance Indicators

quantifiable metrics used for measuring the company's performance and success in many different areas and situations. KPIs help the organization to focus on the primary key points.

[RFP]- Request for Proposal

"An RFP accounts for price but focuses on meeting the project quality or schedule requirements. The process of developing a proposal in response to an RFP can be very expensive for the bidder, and the project team should not issue an RFP to a company that is not eligible to win the bid" (Accettura, Bergsma, Boszak, Callaway, Cote, N. Doepker, Harbidge, Her, Hlushko,  Holmes, Knight, MacDowell, Marshall, McDougall, Prima & Story, 2021) CC-BY-NC-SA-4.0

[RFQ] - Request for Quote

"An RFQ focuses on price. The type of materials or service is well defined and can be obtained from several sources. The bidder that can meet the project quality and schedule requirements usually wins the contract by quoting the lowest price" (Accettura, et. al, 2021) CC-BY-NC-SA-4.0

Adaptability

A willingness and capacity to reshape supply chains when necessary.

agility

The supply chain’s relative capacity to act rapidly in response to dramatic changes in supply and demand.

Alignment

Creating consistency in the interests of all participants in a supply chain.

batch sizes

The number of products manufactured in one batch.

best value supply chains

Supply chains that focus on the total value added to the customer as opposed to individual outcomes, such as speed or cost.

Big Data

as extremely large sets of data or fast growing amounts of data from different sources that present industrial organizations with a variety of storage and analysis issues (Agarwal, Shiralkar, Aaher, & Jawade, 2021)

bill of lading

The contract between the exporter and the carrier, authorizing the carrier to transport the goods to the buyer’s destination; acts as proof that the shipment was made and that the goods have been received.

Blockchain

is mostly referred to as a cryptocurrency or digital money such as Bitcoin, Dogecoin, ripple etc. Blockchain is a decentralized digital ledger. Ledgers are used to keep a record of important things, financial or something else  (Agarwal, Shiralkar, Aaher, & Jawade, 2021)

carrier/transportation

The entity handling the physical transportation of the goods, such as UPS, FedEx, and DHL.

certificate of origin

Documentation that declares the country from which the product originates.

changeover time

Time elapsed during converting a line or machine from running one product to another.

commercial or customs invoice

The bill for the goods shipped from the exporter to the importer or buyer.

Competitive Advantage

Competitive Advantage defines how different and superior you are to your competitors. It is usually achieved in the form of Low Cost Leadership or Differentiation.

competitors

Company's rivals in the market

cost

The price paid for supply chain inputs.

cross-docking

The process of moving merchandise from the receiving dock to shipping dock for shipping without placing it first into storage locations.

Customs administration

A governmental agency that monitors imports and collects import duties on goods coming into the country.

Customs Administration
cycle time

Time taken from start of product to its completion.

demand planning

The process to forecast consumer's demand in future.

documentation

The official forms that must be presented to satisfy the import and export regulations of countries and for payment to be processed.

downstream

Consumer side

economies

countries

electronic data interchange

Exchange of business documents from computer to computer.

Enterprise Resource Planning

ERP systems provide an integrated and continuously updated view of core business processes using shared databases maintained by a database management system.

entrepreneurs

Businessmen

entrepreneurship

Activity of Setting up a business

escrow

Documents in custody of bank and taking effect only when specified conditions are met.

evolution

development

executives

top management of a company

export

Sending the goods from originating country.

export declaration

Documentation that provides the contact information of both the exporter and the importer (i.e., buyer) as well as a full description, declared value, and destination of the products being shipped.

Exporter

A person or organization that sells products and services in foreign countries that are sourced from the home country.

Flexibility

A supply chain’s responsiveness to changes in customers’ needs.

Force majeure disruption

"an unexpected event such as a war, crime, or an earthquake which prevents someone from doing something that is written in a legal agreement." (Cambridge dictionary, 2022)

Full Truckload (FTL)

A categorization of trucking transport when the entire truck is hired and delivered directly (Faramarzi & Drane, n.d.).

functional specialization

Company's expertise in different functions such as marketing and selling

Garmentainers Container

A container which was made specifically for garments on hanger shipments created with a special system by using string or bar system (OOCL, 2022).

GDP

Gross Domestic Product

geographical coverage

Some actors act at regional and local levels, others operate at national and some at a global level.

Import

Receiving the goods in destination country.

importer

A person or organization that sells products and services that are sourced from other countries.

Inbound Logistics

Planning, Implementing, and Controlling the efficient, effective forward and reverse flow and storage of goods, services and related information inside a company.

Information and Communication Technology (ICT)

means all devices, components, applications, systems that allow people and organizations to be connected and interact in the digital world (Pratt, 2019).

insurance certificates

Documentation that shows the amount of insurance coverage on the goods and identifies the merchandise.

Intermodal Transport Unit (ITU)

A container for various transports that ship or move freight or good or products via intermodal transportation travel internationally or domestically.

internal assessment tool

Tools used to analyze companies strenghts

International trade

Bi-lateral or Multi-lateral exchange of goods and services.

International Transport Corridor (ITC)

A linear area such as highways, railways, roads determined by transportation modes and crossing countries or territories.

Internet of things (IoT)

is used to connect various devices through a network in order to sense and collect data around the world on the internet to process various intelligent applications with the aid of embedded systems, artificial intelligence (AI), various software and sensors (Agarwal, Shiralkar, Aaher, & Jawade, 2021)

inventory

Aggregate list of items, several goods in stock or stock of the product an organization produces for sale and the components that make the sale.

Inventory management

Managing the stock of goods in warehouse

lead time

The time gap between placing an ordering and receiving it.

Less-than-truckload (LTL)

A categorization of trucking transport which generally includes using several orders to increase the utilization of the truck (Faramarzi & Drane, n.d.).

letter of credit

A legal document issued by a bank at the importer’s (or buyer’s) request in which the importer promises to pay a specified amount of money when the bank receives documents about the shipment.

license

Purchased permission to export goods from a country.

Logistic Service Providers

Third party entities providing companies with various inbound and outbound logistic activities.

Logistics

Planning, Implementing, and Controlling the efficient, effective forward and reverse flow and storage of goods, services and related information.

Materials requirement planning

A system that ensures that the materials, labor, and equipment needed for production are at the right places in the right amounts at the right times.

merchandise

products

merchandise trade

Trade in goods only

multinational trade pacts

Trade policies between multiple nations.

niche

Specialized segment of the market

Order Fulfillment

The process of delivering what was promised, when it was promised, and how it was pledged are key drivers of customer satisfaction

Outbound Logistics

Planning, Implementing, and Controlling the efficient, effective forward and reverse flow and storage of goods, services and related information moving outside a company.

outsource

Purchasing from a foreign supplier

Outsourcing

is the process or a situation when the company employs a third-party provider or organization to do some work instead of using its staff or resources (Cambridge University Press, 2022).

Procurement

The process of selecting supplier and purchasing goods/services from them.

product specialization

Company's specialization in manufacturing a single product or a single product category

pull value

The process that starts with customer demand.

Quality

The relative reliability of supply chain activities.

Recalls products

mean officially retrieving products from manufacturers or users to the place of origin because discovered defects can harm consumers or hinder performance or realize more cost-effective product production.

responsiveness

ability to respond quickly

Reverse Logistics

The process of handling problem inventories.

safety stock

backup inventory

scrap rate

The rate that measures quality of output.

semi-finished

work in progress

semi-finished materials

work-in-progress

SKU (stock-keeping unit)

A unique number given to products when they arrive in warehouses.

Sourcing

is a process of gaining goods or services from a particular place (Cambridge University Press, 2022).

Speed (or “cycle time”)

The time duration from initiation to completion of the production and distribution process.

Speed or Cycle Time
Stakeholder

All the parties who participate in International Trade

stakeholders

participants

Stock

The goods or materials such as stationery, office equipment, plant, machinery, consumables, etc., available for use or sale.

stock outs

Shortages or availability of less than required Inventory.

storage

The act of storing something in a warehouse.

strategic supply chain management

The use of supply chains as a means to create competitive advantages and enhance firm performance.

supply chain

A system of people, activities, information, and resources involved in creating a product and moving it to the customer.

sustainability

Environment friendliness

Sustainable

“causing, or made in a way that causes, little or no damage to the environment and therefore able to continue for a long time” (Cambridge dictionary, 2022)

tariffs

Tax or duty paid on exports/ imports.

trade secrets

A secret technique used by company to manufacture its products

transportation

The act of moving goods from origin to destination using different modes such as air, land, sea and pipelines.

unique capabilities

Core Competencies

upstream

Supplier side

uptime

Time during which a piece of equipment (such as a computer) is functioning or able to function (Mariam Webster, n.d.)

warehouse associates

Persons working in Warehouses

Warehouse Management System

An application that helps to monitor and handle the day-to-day tasks of a warehouse.

warehousing

Storage area for goods.

working time

The time spend on job for which a worker is paid salary.

World Trade Organization

WTO is a global organization that outlines rules to trade and all the member nations are bound to follow these rules.

License

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Global Value Chain Copyright © 2022 by Dr. Kiranjot Kaur; Iuliia Kau; and NSCC is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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