Versioning History

NSCC Edition

The NSCC Edition is adapted from Introduction to Tourism and Hospitality in BC – 2nd Edition by Capilano University, licensed under a Creative Commons Attribution 4.0 International License. Selected chapters are used and reordered. See table below for chapter mapping.

NSCC Edition Mapping
NSCC Version Selection & Reorder of Chapters from
Introduction to Tourism and Hospitality in BC – 2nd Edition
Chapter 1 Chapter 1
Chapter 2 Chapter 7 – Travel Services
Chapter 3 Chapter 3 – Accommodations
Chapter 4 Chapter 4 – Food & Beverage
Chapter 5 Chapter 5 – Recreation
Chapter 6 Chapter 6 – Events, Culture, Heritage and Sport (Entertainment)
Chapter 7 Chapter 2 – Transportation
Chapter 8 Chapter 10 – Environmental Stewardship
Chapter 9 Chapter 12 – Indigenous Tourism
Chapter 10 Chapter 11 – Risk Management & Legal Liability
Chapter 11 Chapter 9 – Customer Service
Chapter 12 Chapter 8 – Service Marketing

Introduction to Tourism and Hospitality in BC – 2nd Edition Changes

During the spring of 2020, a team of collaborative post-secondary educators from across British Columbia and industry professionals came together to give the Introduction to Tourism and Hospitality in BC textbook a fresh update. These revisions focused on updating data and statistics as well as provided some needed content updates.

At the same time as the plan for the second edition of the textbook started to come together in early 2020, the COVID-19 pandemic was announced by the World Health Organization. The ultimate impacts of COVID-19 on the tourism and hospitality industries at the time of editing is unknown, although it is clear that COVID-19 is a defining moment for tourism and hospitality locally in British Columbia, across Canada, and around the world. So much is unknown as to what the imminent tourism and hospitality landscape might bring. As such, the chapter edits have been kept predominantly pre-COVID. Several chapters refer to the crisis, but no assumptions are made as to what might lie ahead.

All chapters now contain updated statistics, revised content, and added references, all of which provide a more relevant and up-to-date reading experience. Crucial tourism organizations that have recently undergone name changes have been brought up to date, such as the Canadian Tourism Commission name change to Destination Canada and Aboriginal Tourism Canada and Aboriginal Tourism BC being revised to Indigenous Tourism Canada and Indigenous Tourism BC, respectively.

Several chapters — such as Chapter 9 on customer service, Chapter 10 on environmental stewardship, and Chapter 12 on Indigenous tourism — have been substantially rewritten, as these areas have changed considerably over the last several years. Internet links throughout have been reviewed and updated, along with several modernized end-of-chapter exercises and case studies throughout the text. Lastly, glossary terms have been hyperlinked.

This page provides a record of edits and changes made to this book since its initial publication in the B.C. Open Textbook Collection.

Version Date Change Details
1.00 April 18, 2015 Book added to the B.C. Open Textbook Collection
1.01 June 5, 2019 Updated the book’s theme The styles of this book have been updated, which may affect the page numbers of the PDF and print copy.
1.02 October 22, 2019 The following changes were part of a project to standardize BCcampus-published books.
  • Added additional publication information
  • Updated copyright information
  • Renamed “About the book” to “About BCcampus Open Education” and updated the content
  • Updated the book cover
1.03
  • Broke chapters up into sections
2.0 September 1, 2020 2nd Edition published
  • Data, statistics and content update throughout, with significant updates to Chapters 9, 10 and 12
  • Glossary terms hyperlinked
  • Key organizational name changes updated (such as CTC changed to Destination Canada and Aboriginal Tourism Canada changed to Indigenous Tourism Association of Canada)
  • Updated end of Chapter Exercises
  • Updated book cover

License

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Introduction to Tourism Copyright © 2020 by NSCC is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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