Introduction to the NSCC Edition

An Introduction to the Industry

No textbook could cover, in depth, the tourism industry and the global context for its development. This text is a stepping stone for further resources, and is written with a first year college and university audience in mind.

Created Through Collaboration

The NSCC Edition titled Introduction to Tourism is adapted from Introduction to Tourism and Hospitality in BC – 2nd Edition by Capilano University, licensed under a Creative Commons Attribution 4.0 International License. Selected chapters are used and reordered. A more detailed version history is contained in the appendixes of this book.

The open textbook, Introduction to Tourism and Hospitality in BC – 2nd Edition, was created through a collaborative process. It involved input from educators at multiple institutions, industry leaders, employers, and past graduates of BC’s tourism and hospitality management programs. The first iteration of the text was launched in 2015 by an organization called LinkBC; and in early 2020 a group of intrepid BC instructors rolled up their sleeves and edited the content to reflect the times.

In the 2nd edition all chapters have been revised with updated statistics, revised content and references added providing a more relevant and up to date reading experience.  Several chapters such as Chapter 9 Customer Service, Chapter 10 Environmental Stewardship and Chapter 12 Indigenous Tourism have been substantially rewritten as these areas have transformed considerably over the last several years.  Internet links throughout have been reviewed and updated along with several modernized end of chapter exercises and case studies throughout the text. Lastly glossary terms have been hyperlinked.