Chapter 2. Travel Services
Learning Objectives
- Describe the key characteristics of the travel services sector
- Define key travel services terminology
- Differentiate between types of reservation systems and booking channels
- Discuss the impacts of online travel agents on consumers and the sector
- Identify key travel services and organizations in Canada
- Explain the importance of additional tourism services not covered under NAICS
- Describe key trends and issues in travel services worldwide
Original authors: Heather Knowles and Morgan Westcott
Revisions made by: John Brouwer, Teri Green
