behavioural descriptive questions
Questions designed to identify how an individual has or will perform in certain situations by asking about how a past situation was handled.
The balance and composition of a group of people or population.
The practice of denying a person or class of persons any accommodation, service, or facility customarily available to the public because of the race, colour, ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, sexual orientation, or age.
A person:
1. who is receiving or entitled to wages for work performed for another
2. who an employer allows, directly or indirectly, to perform work normally performed by an employee
3. who is being trained by an employer for the employer’s business
4. who is on leave from an employer
A person or business entity:
1. who has or had control or direction of an employee
2. who is or was responsible, directly or indirectly, for the employment of an employee
human resources management (HRM)
The management of people within organizations, focusing on policies and systems.
job description
A detailed list of duties, skills, and qualifications required to perform a job.
just cause
A legal reason for which an employer is allowed to terminate an employee without any notice or severance.
labour shortages
The difference between supply and demand of available labour.
labour supply
The number of people available to fill labour demand.
A person whose principal employment responsibilities consist of supervising and/or directing human or other resources, or a person employed in an executive capacity.
People who are not currently in the local labour supply; can include Canadians moving to a new area for work or people coming to Canada from other countries to work.
Behaviour in the workplace that is undesirable.
open-ended questions
Questions that require more than a “yes” or “no” answer.
Initial training given to an employee when starting a new or different job.
The wages an employee is entitled to under the Employment Standards Act or the terms of an employment agreement for working in excess of the regular schedule.
pay period
The number of days for which an employee gets regularly paid.
progressive discipline
A series of increasingly severe actions used to address poor performance or misconduct in the workplace.
staff turnover
Change in staff due to employees leaving the workplace permanently.
termination of employment
The end of the employee-employer relationship.
termination pay
Pay for each week of notice a terminated employee is entitled to.
1. salaries, commissions or money, paid or payable by an employer to an employee for work
2. money that is paid or payable by an employer as an incentive; relates to hours of work, production, or efficiencyDoes not include gratuities; money paid at the discretion of the employer that is not related to hours of work, production, or efficiency; allowances or expenses; penalties; and administrative fees.


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Human Resources in the Food Service and Hospitality Industry Copyright © 2015 by The BC Cook Articulation Committee is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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