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Introducing the World of Business
Getting Down to Business
Functional Areas of Business
External Forces that Influence Business Activities
Working in Teams
Canada's Leaders Passing or Failing the "Smell Test"
What is Business Ethics?
Identifying Ethical Issues and Dilemmas
Corporate Social Responsibility
Carroll’s Corporate Social Responsibility Pyramid
The Individual Approach to Ethics
The Globalization of Business
Opportunities in International Business
The Global Business Environment
Reducing International Trade Barriers
Two Ex-Hippies Choose Their Form
The Canadian Landscape
Factors to Consider When Starting a New Business
Other Types of Business Ownership
Mergers and Acquisitions
Arts and Crafts for Adults: Collective Beer
The Nature of Entrepreneurship
The Importance of Small Business to the Canadian Economy
Why Some Businesses Fail and Where to Get Help
What Industries Are Small Businesses In?
Advantages and Disadvantages of Business Ownership
The Management Process
The Management Process: Planning
The Management Process: Leading
The Management Process: Controlling
The Balanced Scorecard
Applying Your Skills
The Management Process: Organizing
The Organization Chart
The Challenge: Producing Quality Jetboards
Managing the Production Process in a Manufacturing Company
Graphical Tools: Gantt and PERT Charts
The Technology of Goods Production
Operations Management in Manufacturing
Operations Management for Service Providers
The Grounds of a Great Work Environment
Human Resource Management
What Makes a Great Place to Work?
Compensation and Benefits
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