Chapter 6: Management and Leadership

Learning Objectives

By the end of the chapter, you should be able to:

  1. Identify the four interrelated functions of management: planning, organizing, leading, and controlling.
  2. Explain the process by which a company develops and implements a strategic plan.
  3. Explain how managers direct others and motivate them to achieve company goals.
  4. Describe the process by which a manager monitors operations and assesses performance.
  5. Explain what benchmarking is and its importance for managing organizations.
  6. Describe the skills needed to be a successful manager.

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NSCC Fundamentals of Business by NSCC, Pamplin College of Business and Virgina Tech Libraries is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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