Confidentiality & Limits of Support


NSCC manages the collection, use and disclosure of the personal information provided by its applicants and students. Access to student information is governed by the rules and regulations contained in the Confidentiality of Student Information Policy and by both the Freedom of Information and Protection of Privacy Act (FOIPOP) and the Personal Information Protection and Electronic Documents Act.

NSCC Campus Housing and its staff are restricted from providing any information regarding students to third parties (including parents and/or guardians). Information under Freedom of Information (FOIPOP) cannot be released without a student’s written permission.

Written consent will normally be collected using NSCC’s Consent to Release of Information form.  FOIPOP applies to all students, regardless of their age status as a minor. What is considered private information under the Freedom of Information and Protection of Privacy Act (FOIPOP):

  • Room numbers,
  • Addresses,
  • Phone numbers,
  • Account balances,
  • Student conduct history,
  • Grades,
  • Confirmation of occupancy,
  • Etc.,

Under FOIPOP, it should be noted that in circumstances where NSCC Campus Housing staff have extraordinary concern(s) about a student’s wellness and where the student is unable to make informed decisions and/or there is a legitimate concern about a student’s safety or the safety of the broader community, NSCC can elect to contact a student’s parents/guardians/emergency contact as provided on their Campus Housing application without their consent.

Decisions regarding when to initiate the use of an emergency contact will typically be done in consultation with the campus Manager, Student Services (MSS) and the campus Principal as appropriate.

Limits of SUpport

Campus Housing is not a therapeutic environment. That is why, in limited cases where a student exhibits complex behavioural or personal needs that:

  • Extend beyond the scope, services and/or expertise of what may be reasonably provided or accommodated by NSCC Campus Housing.
  • Remain unchanged or the pattern of behaviour escalates in severity. And where the:
    • Student refuses to seek reasonable care or seek reasonable accommodations/solutions.
    • Student’s behaviours negatively impact the wellbeing of Campus Housing staff, other students, or the Campus Housing community.
  • Student’s continued behaviour places the individual at risk. NSCC Campus Housing may take action that can include, but will not be limited to:
    • Relocation/reassignment of Campus Housing room/suite (if available).
    • Suspension from Campus Housing.
    • Termination of the Campus Housing Agreement.
    • Restriction of future application to Campus Housing, or implementation of conditional requirements.
    • Engaging in communications with Emergency Contacts as provided on the Campus Housing Application.


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